Privacy PolicySerenity By Steph
Effective as of April 7, 2026

IntroductionSerenity By Steph (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a call, or engage with our services.By using this website, you agree to the terms of this Privacy Policy.1. Information We CollectWe may collect and process the following personal data:Information You Provide Directly
• Name
• Email address
• Any information you share when booking a discovery call (via Calendly)
• Any information you share through forms or direct communicationInformation Collected Automatically
• IP address
• Device type and browser
• Pages visited and time spent on the site
• General location dataThis information may be collected through cookies, analytics tools, and advertising platforms.2. How We Use Your InformationWe use your information to:• Respond to enquiries and communicate with you
• Schedule and deliver discovery calls
• Provide services you request
• Improve our website and user experience
• Understand how visitors interact with our site
• Support marketing and advertising (including Meta Ads)We do not sell or rent your personal data.3. Legal Basis for Processing (GDPR)If you are located in the UK or European Economic Area (EEA), we process your data under:• Consent – where you voluntarily provide information
• Contractual necessity – to provide services you request
• Legitimate interests – to improve services and marketing
• Legal obligations – where required by law4. Cookies & Tracking TechnologiesWe use cookies and similar technologies to:• Analyse website traffic
• Improve user experience
• Support advertising and retargeting (e.g. Meta/Facebook Pixel)You can manage or disable cookies through your browser settings.5. Third-Party ServicesWe use trusted third-party tools to operate our business, including:• Carrd (website hosting)
• Calendly (call scheduling)
• Google Analytics (site analytics, if applicable)
• Meta (Facebook/Instagram Ads & Pixel) (advertising and tracking)These providers may process your data in accordance with their own privacy policies.6. Data SharingWe do not sell your personal information.We may share your data with:• Service providers necessary to operate our business
• Legal or regulatory authorities if required7. Data RetentionWe retain your personal data only as long as necessary to:• Provide services
• Respond to enquiries
• Meet legal or regulatory requirementsYou may request deletion of your data at any time.8. Your Rights (UK & GDPR)You have the right to:• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request a copy of your dataTo exercise these rights, contact us using the details below.9. Data SecurityWe take reasonable steps to protect your personal data using secure systems and trusted platforms.However, no method of transmission over the internet is completely secure.10. Children’s PrivacyThis website and services are not intended for individuals under the age of 18.We do not knowingly collect personal data from children.11. Changes to This PolicyWe may update this Privacy Policy from time to time.Any changes will be posted on this page with an updated effective date.12. ContactIf you have any questions about this Privacy Policy or your data, you can contact:Serenity By Steph
Email: [email protected]